{"id":1270,"date":"2021-02-17T22:58:39","date_gmt":"2021-02-17T21:58:39","guid":{"rendered":"http:\/\/maiak.cz\/?page_id=1270"},"modified":"2021-02-21T22:22:48","modified_gmt":"2021-02-21T21:22:48","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/maiak.cz\/en\/obchodni-podminky\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"

Tyto obchodn\u00ed podm\u00ednky plat\u00ed pro n\u00e1kup v internetov\u00e9m obchod\u011b www.maiak.cz<\/strong>. Podm\u00ednky bl\u00ed\u017ee up\u0159es\u0148uj\u00ed pr\u00e1va a povinnosti prod\u00e1vaj\u00edc\u00edho a kupuj\u00edc\u00edho.<\/p>\n\n\n\n

Kontaktn\u00ed \u00fadaje<\/strong><\/p>\n\n\n\n

N\u00e1zev e-shopu: www.maiak.cz
 
Provozovatel: NETER TRADE s.r.o.
 
S\u00eddlo: Pravo\u00fahl\u00e1 2019\/57, Sm\u00edchov, 150 00 Praha
 
I\u010c: 06421237
DI\u010c: CZ06421237
 
Zapsan\u00e1 v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m u M\u011bstsk\u00e9ho soudu v Praze, odd\u00edl C, vlo\u017eka 25402
 
Telefon: +420 606 821 682
E-mail: info@maiak.cz
  
Provozn\u00ed doba: Po \u2013 P\u00e1 10:00 \u2013 18:00 hod.
 
Prod\u00e1vaj\u00edc\u00ed se zavazuje na p\u00edsemnou nebo elektronickou korespondenci ze strany kupuj\u00edc\u00edho reagovat neprodlen\u011b, nejpozd\u011bji ve lh\u016ft\u011b dvou pracovn\u00edch dn\u016f.

Informace<\/strong><\/p>\n\n\n\n

Informace o zbo\u017e\u00ed a cen\u011b uv\u00e1d\u011bn\u00e9 prod\u00e1vaj\u00edc\u00edm jsou z\u00e1vazn\u00e9 s v\u00fdjimkou zjevn\u00e9 chyby. Ceny jsou prezentov\u00e1ny v\u010detn\u011b v\u0161ech dan\u00ed (nap\u0159. DPH) a poplatk\u016f, krom\u011b n\u00e1klad\u016f na doru\u010den\u00ed zbo\u017e\u00ed. 
 
P\u0159ij\u00edman\u00e9 zp\u016fsoby platby:
 
– bankovn\u00ed p\u0159evod
– platebn\u00ed kartou
– hotov\u011b p\u0159i p\u0159evzet\u00ed
– ComGate
 
Prod\u00e1vaj\u00edc\u00ed nepo\u017eaduje \u017e\u00e1dn\u00e9 poplatky v z\u00e1vislosti na zp\u016fsobu platby, vyjma dob\u011bre\u010dn\u00e9ho. U produkt\u016f, kter\u00e9 prod\u00e1vaj\u00edc\u00ed nem\u00e1 skladem a mus\u00ed je pro kupuj\u00edc\u00edho objednat, po\u017eaduje prod\u00e1vaj\u00edc\u00ed z\u00e1lohu ve v\u00fd\u0161i 50 % ceny ji\u017e p\u0159i objedn\u00e1n\u00ed. Zb\u00fdvaj\u00edc\u00ed \u010d\u00e1st kupuj\u00edc\u00ed doplat\u00ed bankovn\u00edm p\u0159evodem na \u00fa\u010det nebo p\u0159i doru\u010den\u00ed zbo\u017e\u00ed.
 
Podle z\u00e1kona o evidenci tr\u017eeb je prod\u00e1vaj\u00edc\u00ed povinen vystavit kupuj\u00edc\u00edmu \u00fa\u010dtenku. Z\u00e1rove\u0148 je povinen zaevidovat p\u0159ijatou tr\u017ebu u spr\u00e1vce dan\u011b online; v p\u0159\u00edpad\u011b technick\u00e9ho v\u00fdpadku pak nejpozd\u011bji do 48 hodin.
 
P\u0159ijet\u00ed nab\u00eddky s dodatkem nebo odchylkou nen\u00ed p\u0159ijet\u00edm nab\u00eddky. 
 
Potvrzen\u00ed obsahu smlouvy uzav\u0159en\u00e9 v jin\u00e9 ne\u017e p\u00edsemn\u00e9 form\u011b, kter\u00e9 vykazuje odchylky od skute\u010dn\u011b ujednan\u00e9ho obsahu smlouvy, nem\u00e1 pr\u00e1vn\u00ed \u00fa\u010dinky. 
 
P\u0159evzet\u00ed nevy\u017e\u00e1dan\u00e9ho pln\u011bn\u00ed ze strany kupuj\u00edc\u00edho neznamen\u00e1 p\u0159ijet\u00ed nab\u00eddky.
 
Fotografie uveden\u00e9 na str\u00e1nk\u00e1ch obchodu odpov\u00eddaj\u00ed prod\u00e1van\u00e9mu zbo\u017e\u00ed
 
Prod\u00e1vaj\u00edc\u00ed zp\u0159\u00edstup\u0148uje n\u00e1vody k pou\u017eit\u00ed v elektronick\u00e9 podob\u011b p\u0159ed uzav\u0159en\u00edm smlouvy, zejm\u00e9na u velk\u00fdch spot\u0159ebi\u010d\u016f, spot\u0159ebn\u00ed elektroniky a dal\u0161\u00edho zbo\u017e\u00ed v cen\u011b nad 3 000,- K\u010d, kde je to \u00fa\u010deln\u00e9 a vhodn\u00e9 pro rozhodnut\u00ed kupuj\u00edc\u00edho o koupi.

Doru\u010dov\u00e1n\u00ed zbo\u017e\u00ed<\/strong><\/p>\n\n\n\n

Prod\u00e1vaj\u00edc\u00ed dod\u00e1 zbo\u017e\u00ed kupuj\u00edc\u00edmu kompletn\u00ed, nejpozd\u011bji do 5 dn\u016f od potvrzen\u00ed objedn\u00e1vky, pokud u jednotliv\u00e9ho zbo\u017e\u00ed neuv\u00e1d\u00ed jinou lh\u016ftu k dod\u00e1n\u00ed. Je-li u zbo\u017e\u00ed uvedeno \u201eskladem\u201c, prod\u00e1vaj\u00edc\u00ed zbo\u017e\u00ed ode\u0161le nejpozd\u011bji do dvou pracovn\u00edch dn\u016f. Kupuj\u00edc\u00ed je povinen zbo\u017e\u00ed p\u0159evz\u00edt a zaplatit. Kupuj\u00edc\u00edmu se doporu\u010duje, aby si zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed co nejd\u0159\u00edve p\u0159ekontroloval. 
 
Doklady ke zbo\u017e\u00ed, zejm\u00e9na da\u0148ov\u00fd doklad, potvrzen\u00ed a certifik\u00e1ty, ode\u0161le prod\u00e1vaj\u00edc\u00ed kupuj\u00edc\u00edmu ihned po p\u0159evzet\u00ed zbo\u017e\u00ed, nejpozd\u011bji do dvou dn\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed spot\u0159ebitelem. 
 
Po\u017e\u00e1d\u00e1-li o to kupuj\u00edc\u00ed, potvrd\u00ed mu prod\u00e1vaj\u00edc\u00ed v p\u00edsemn\u00e9 form\u011b, v jak\u00e9m rozsahu a po jakou dobu trvaj\u00ed jeho povinnosti z vadn\u00e9ho pln\u011bn\u00ed a jak\u00fdm zp\u016fsobem m\u016f\u017ee kupuj\u00edc\u00ed pr\u00e1va z nich uplatnit. 
 
Cena a zp\u016fsob doru\u010den\u00ed ZDE.<\/a>
 
Nedodr\u017e\u00ed-li prod\u00e1vaj\u00edc\u00ed lh\u016ftu pro dod\u00e1n\u00ed nebo odesl\u00e1n\u00ed zbo\u017e\u00ed, doru\u010d\u00ed kupuj\u00edc\u00edmu zbo\u017e\u00ed zdarma a poskytne mu slevu z kupn\u00ed ceny ve v\u00fd\u0161i 1 %. Ostatn\u00ed n\u00e1roky kupuj\u00edc\u00edho t\u00edm nejsou dot\u010deny.
 
Nep\u0159evezme-li kupuj\u00edc\u00ed zbo\u017e\u00ed v dohodnut\u00e9 dob\u011b poru\u0161en\u00edm sv\u00e9 povinnosti, je povinen prod\u00e1vaj\u00edc\u00edmu zaplatit poplatek za uskladn\u011bn\u00ed za ka\u017ed\u00fd den prodlen\u00ed ve v\u00fd\u0161i 10 K\u010d, maxim\u00e1ln\u011b v\u0161ak 300 K\u010d, Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn pot\u00e9, co kupuj\u00edc\u00edho prokazateln\u011b e-mailem upozorn\u00ed a poskytne mu novou p\u0159im\u011b\u0159enou lh\u016ftu pro p\u0159evzet\u00ed, zbo\u017e\u00ed vhodn\u00fdm zp\u016fsobem prodat. N\u00e1klady na uskladn\u011bn\u00ed a n\u00e1klady marn\u00e9ho dod\u00e1n\u00ed zbo\u017e\u00ed z d\u016fvodu nedostatku sou\u010dinnosti na stran\u011b kupuj\u00edc\u00edho v nezbytn\u011b nutn\u00e9 v\u00fd\u0161i je prodejce opr\u00e1vn\u011bn v\u016f\u010di kupuj\u00edc\u00edmu zapo\u010d\u00edst na v\u00fdt\u011b\u017eek prodeje.<\/p>\n\n\n\n

Zru\u0161en\u00ed objedn\u00e1vky a odstoupen\u00ed od smlouvy<\/strong><\/p>\n\n\n\n

Kupuj\u00edc\u00ed m\u016f\u017ee odstoupit od\u00a0smlouvy do\u00a030 dn\u016f od\u00a0p\u0159evzet\u00ed zbo\u017e\u00ed nebo posledn\u00ed \u010d\u00e1sti dod\u00e1vky, a to bez\u00a0ohledu na\u00a0zp\u016fsob p\u0159evzet\u00ed zbo\u017e\u00ed \u010di proveden\u00ed platby. Uveden\u00e1 lh\u016fta je ur\u010dena k tomu, aby se kupuj\u00edc\u00ed v\u00a0p\u0159im\u011b\u0159en\u00e9m rozsahu sezn\u00e1mil s\u00a0povahou, vlastnostmi a funk\u010dnost\u00ed zbo\u017e\u00ed.\u00a0
\u00a0
Kupuj\u00edc\u00ed je opr\u00e1vn\u011bn od\u00a0smlouvy odstoupit i kdykoliv p\u0159ed\u00a0dod\u00e1n\u00edm zbo\u017e\u00ed.
\u00a0
Odstoupen\u00ed od\u00a0smlouvy kupuj\u00edc\u00ed prod\u00e1vaj\u00edc\u00edmu za\u0161le nebo p\u0159ed\u00e1 ve\u00a030denn\u00ed lh\u016ft\u011b. Kupuj\u00edc\u00ed nemus\u00ed uv\u00e1d\u011bt d\u016fvod, pro\u00a0kter\u00fd od\u00a0smlouvy odstupuje. Pro\u00a0usnadn\u011bn\u00ed komunikace je vhodn\u00e9 v\u00a0odstoupen\u00ed uv\u00e9st datum n\u00e1kupu \u010di \u010d\u00edslo smlouvy\/prodejn\u00edho dokladu, bankovn\u00ed spojen\u00ed a zvolen\u00fd zp\u016fsob vr\u00e1cen\u00ed zbo\u017e\u00ed.
\u00a0
Prod\u00e1vaj\u00edc\u00ed je povinen kupuj\u00edc\u00edmu vr\u00e1tit \u010d\u00e1stku pln\u011b odpov\u00eddaj\u00edc\u00ed cen\u011b zbo\u017e\u00ed a zaplacen\u00fdm n\u00e1klad\u016fm na\u00a0jeho dod\u00e1n\u00ed do\u00a014 dn\u016f od\u00a0odstoupen\u00ed od\u00a0smlouvy, a to stejn\u00fdm zp\u016fsobem, jak\u00fdm platbu od\u00a0kupuj\u00edc\u00edho p\u0159ijal. Nab\u00edz\u00ed-li prod\u00e1vaj\u00edc\u00ed v\u00a0r\u00e1mci ur\u010dit\u00e9ho zp\u016fsobu dod\u00e1n\u00ed zbo\u017e\u00ed n\u011bkolik mo\u017enost\u00ed, je povinen kupuj\u00edc\u00edmu nahradit nejlevn\u011bj\u0161\u00ed z\u00a0nich. Nejpozd\u011bji ve\u00a0stejn\u00e9 lh\u016ft\u011b je kupuj\u00edc\u00ed povinen prod\u00e1vaj\u00edc\u00edmu zaslat nebo p\u0159edat zakoupen\u00e9 zbo\u017e\u00ed. Zbo\u017e\u00ed by m\u011blo b\u00fdt vr\u00e1ceno prod\u00e1vaj\u00edc\u00edmu (ne na\u00a0dob\u00edrku) kompletn\u00ed, nejl\u00e9pe v\u00a0p\u016fvodn\u00edm obalu, nesm\u00ed jevit zn\u00e1mky opot\u0159eben\u00ed \u010di po\u0161kozen\u00ed. N\u00e1klady vr\u00e1cen\u00ed zbo\u017e\u00ed nese kupuj\u00edc\u00ed.
\u00a0
Vrac\u00ed-li kupuj\u00edc\u00ed zbo\u017e\u00ed osobn\u011b v\u00a0provozovn\u011b prod\u00e1vaj\u00edc\u00edho, vr\u00e1t\u00ed prod\u00e1vaj\u00edc\u00ed v\u00fd\u0161e uveden\u00e9 platby do 7 dn\u016f od\u00a0odstoupen\u00ed od smlouvy kupuj\u00edc\u00edmu.
\u00a0
Prod\u00e1vaj\u00edc\u00ed nen\u00ed povinen vr\u00e1tit p\u0159ijat\u00e9 pen\u011b\u017en\u00ed prost\u0159edky kupuj\u00edc\u00edmu d\u0159\u00edve, ne\u017e mu kupuj\u00edc\u00ed zbo\u017e\u00ed p\u0159ed\u00e1 nebo prok\u00e1\u017ee, \u017ee zbo\u017e\u00ed prod\u00e1vaj\u00edc\u00edmu odeslal.
\u00a0
Je-li vr\u00e1cen\u00e9 zbo\u017e\u00ed po\u0161kozeno poru\u0161en\u00edm povinnost\u00ed kupuj\u00edc\u00edho, je prod\u00e1vaj\u00edc\u00ed opr\u00e1vn\u011bn v\u016f\u010di kupuj\u00edc\u00edmu uplatnit n\u00e1rok na\u00a0n\u00e1hradu sn\u00ed\u017een\u00ed hodnoty zbo\u017e\u00ed a zapo\u010d\u00edst jej na\u00a0vr\u00e1cenou \u010d\u00e1stku.
\u00a0
V\u00fdjimky: Pr\u00e1vo na\u00a0odstoupen\u00ed od\u00a0smlouvy nelze uplatnit u\u00a0smluv na\u00a0dod\u00e1n\u00ed digit\u00e1ln\u00edho obsahu, nebyl-li dod\u00e1n na\u00a0hmotn\u00e9m nosi\u010di, \u010di u\u00a0smluv o\u00a0poskytov\u00e1n\u00ed slu\u017eeb, v\u00a0obou p\u0159\u00edpadech za\u00a0podm\u00ednky, \u017ee ke\u00a0spln\u011bn\u00ed do\u0161lo s\u00a0p\u0159edchoz\u00edm v\u00fdslovn\u00fdm souhlasem kupuj\u00edc\u00edho p\u0159ed\u00a0uplynut\u00edm lh\u016fty pro\u00a0odstoupen\u00ed od\u00a0smlouvy; d\u00e1le u\u00a0smluv na\u00a0dod\u00e1vku slu\u017eeb nebo zbo\u017e\u00ed (v\u010detn\u011b alkoholick\u00fdch n\u00e1poj\u016f), jejich\u017e cena z\u00e1vis\u00ed na\u00a0v\u00fdchylk\u00e1ch finan\u010dn\u00edho trhu nez\u00e1visle na\u00a0v\u016fli prod\u00e1vaj\u00edc\u00edho; u\u00a0smluv na\u00a0dod\u00e1vku zbo\u017e\u00ed upraven\u00e9ho podle\u00a0p\u0159\u00e1n\u00ed kupuj\u00edc\u00edho nebo pro\u00a0jeho osobu a u\u00a0smluv na\u00a0zbo\u017e\u00ed, kter\u00e9 podl\u00e9h\u00e1 rychl\u00e9 zk\u00e1ze, u\u00a0zbo\u017e\u00ed, kter\u00e9 bylo nen\u00e1vratn\u011b sm\u00edseno s\u00a0jin\u00fdm zbo\u017e\u00edm, nebo vy\u0148ato z\u00a0uzav\u0159en\u00e9ho obalu a z\u00a0hygienick\u00fdch d\u016fvod\u016f je nelze vr\u00e1tit; u\u00a0dod\u00e1vky zvukov\u00fdch \u010di obrazov\u00fdch nahr\u00e1vek nebo po\u010d\u00edta\u010dov\u00fdch program\u016f, poru\u0161il-li kupuj\u00edc\u00ed jejich p\u016fvodn\u00ed obal; u\u00a0dod\u00e1vky novin, \u010dasopis\u016f nebo jin\u00fdch periodik; u\u00a0smluv o\u00a0ubytov\u00e1n\u00ed, doprav\u011b, stravov\u00e1n\u00ed nebo vyu\u017eit\u00ed voln\u00e9ho \u010dasu poskytovan\u00fdch v\u00a0ur\u010den\u00e9m term\u00ednu nebo u\u00a0smluv uzav\u00edran\u00fdch na\u00a0z\u00e1klad\u011b ve\u0159ejn\u00e9 dra\u017eby podle\u00a0z\u00e1kona upravuj\u00edc\u00edho ve\u0159ejn\u00e9 dra\u017eby.
\u00a0
Vzor pro\u00a0odstoupen\u00ed od\u00a0smlouvy je dostupn\u00fd ZDE<\/a>.<\/a>
\u00a0
Prod\u00e1vaj\u00edc\u00ed je opr\u00e1vn\u011bn od\u00a0smlouvy odstoupit kdykoliv p\u0159ed\u00a0dod\u00e1n\u00edm zbo\u017e\u00ed, pokud nen\u00ed objektivn\u011b schopen z\u00a0d\u016fvod\u016f na\u00a0stran\u011b t\u0159et\u00edch osob dodat kupuj\u00edc\u00edmu zbo\u017e\u00ed ve\u00a0lh\u016ft\u011b p\u0159im\u011b\u0159en\u00e9 okolnostem a\/nebo pokud vyjde najevo, \u017ee kupuj\u00edc\u00ed poru\u0161il ji\u017e d\u0159\u00edve uzav\u0159enou smlouvu s\u00a0prod\u00e1vaj\u00edc\u00edm.\u00a0
\u00a0
Prod\u00e1vaj\u00edc\u00ed z\u00e1rove\u0148 kupuj\u00edc\u00edho upozor\u0148uje, \u017ee smlouva nen\u00ed uzav\u0159ena, pokud jsou zde opr\u00e1vn\u011bn\u00e9 pochybnosti o\u00a0skute\u010dn\u00e9 identit\u011b kupuj\u00edc\u00edho nebo v\u00a0p\u0159\u00edpad\u011b zjevn\u00fdch chyb v\u00a0uv\u00e1d\u011bn\u00fdch informac\u00edch o\u00a0zbo\u017e\u00ed nebo cen\u011b.<\/p>\n\n\n\n

Pr\u00e1va a povinnosti z vadn\u00e9ho pln\u011bn\u00ed<\/strong><\/p>\n\n\n\n

Jakost p\u0159i p\u0159evzet\u00ed<\/strong>
 
Pokud m\u00e1 p\u0159evzat\u00e9 zbo\u017e\u00ed nedostatky (nap\u0159. nem\u00e1 sjednan\u00e9 nebo opr\u00e1vn\u011bn\u011b o\u010dek\u00e1van\u00e9 vlastnosti, nehod\u00ed se k obvykl\u00e9mu nebo sjednan\u00e9mu \u00fa\u010delu, nen\u00ed kompletn\u00ed, neodpov\u00edd\u00e1 jeho mno\u017estv\u00ed, m\u00edra, hmotnost, nebo jakost neodpov\u00edd\u00e1 jin\u00fdm z\u00e1konn\u00fdm, smluvn\u00edm nebo i p\u0159edsmluvn\u00edm parametr\u016fm), jedn\u00e1 se o vady zbo\u017e\u00ed, za kter\u00e9 prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1. 
 
Kupuj\u00edc\u00ed m\u016f\u017ee u prod\u00e1vaj\u00edc\u00edho uplatnit nejpozd\u011bji do dvou let od p\u0159evzet\u00ed zbo\u017e\u00ed podle sv\u00e9ho po\u017eadavku n\u00e1rok na bezplatn\u00e9 odstran\u011bn\u00ed vady<\/strong> nebo na p\u0159im\u011b\u0159enou slevu z ceny<\/strong>; nen\u00ed-li to povaze vady ne\u00fam\u011brn\u00e9 (zejm\u00e9na nelze-li vadu odstranit bez zbyte\u010dn\u00e9ho odkladu), lze uplatnit po\u017eadavek na dod\u00e1n\u00ed nov\u00e9 v\u011bci bez vad<\/strong> nebo nov\u00e9 sou\u010d\u00e1sti bez vad<\/strong>, t\u00fdk\u00e1-li se vada pouze t\u00e9to sou\u010d\u00e1sti.
 
Nen\u00ed-li oprava nebo v\u00fdm\u011bna zbo\u017e\u00ed mo\u017en\u00e1, na z\u00e1klad\u011b odstoupen\u00ed od smlouvy m\u016f\u017ee kupuj\u00edc\u00ed po\u017eadovat vr\u00e1cen\u00ed kupn\u00ed ceny v pln\u00e9 v\u00fd\u0161i. 
 
B\u011bhem \u0161esti m\u011bs\u00edc\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed se p\u0159edpokl\u00e1d\u00e1, \u017ee vada zbo\u017e\u00ed existovala ji\u017e p\u0159i p\u0159evzet\u00ed zbo\u017e\u00ed. 
 
Prod\u00e1vaj\u00edc\u00ed nen\u00ed povinen n\u00e1roku kupuj\u00edc\u00edho vyhov\u011bt, pokud prok\u00e1\u017ee, \u017ee kupuj\u00edc\u00ed p\u0159ed p\u0159evzet\u00edm o vad\u011b zbo\u017e\u00ed v\u011bd\u011bl nebo ji s\u00e1m zp\u016fsobil.
 
U prod\u00e1van\u00e9ho pou\u017eit\u00e9ho zbo\u017e\u00ed prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za vady odpov\u00eddaj\u00edc\u00ed m\u00ed\u0159e dosavadn\u00edho pou\u017e\u00edv\u00e1n\u00ed nebo opot\u0159eben\u00ed. U v\u011bc\u00ed prod\u00e1van\u00fdch za ni\u017e\u0161\u00ed cenu prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za vadu, pro kterou byla ni\u017e\u0161\u00ed cena sjedn\u00e1na. M\u00edsto pr\u00e1va na v\u00fdm\u011bnu m\u00e1 kupuj\u00edc\u00ed v t\u011bchto p\u0159\u00edpadech pr\u00e1vo na p\u0159im\u011b\u0159enou slevu.
 
Z\u00e1konn\u00e1 pr\u00e1va z vad<\/strong>
 
Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 za vady vznikl\u00e9 po p\u0159evzet\u00ed zbo\u017e\u00ed ve 24m\u011bs\u00ed\u010dn\u00ed z\u00e1ru\u010dn\u00ed dob\u011b nebo v dob\u011b pou\u017eitelnosti uveden\u00e9 v reklam\u011b, na obalu zbo\u017e\u00ed nebo v p\u0159ipojen\u00e9m n\u00e1vodu. 
 
V t\u00e9to lh\u016ft\u011b m\u016f\u017ee kupuj\u00edc\u00ed uplatnit reklamaci a podle sv\u00e9 volby po\u017eadovat u vady, kter\u00e1 znamen\u00e1 podstatn\u00e9 poru\u0161en\u00ed smlouvy<\/strong> (bez ohledu na to, jde-li o vadu odstranitelnou \u010di neodstranitelnou):
 
\u2022 odstran\u011bn\u00ed vady dod\u00e1n\u00edm nov\u00e9 v\u011bci bez vady nebo dod\u00e1n\u00edm chyb\u011bj\u00edc\u00ed v\u011bci;
\u2022 bezplatn\u00e9 odstran\u011bn\u00ed vady opravou; 
\u2022 p\u0159im\u011b\u0159enou slevu z kupn\u00ed ceny; nebo
\u2022 vr\u00e1cen\u00ed kupn\u00ed ceny na z\u00e1klad\u011b odstoupen\u00ed od smlouvy.
 
Podstatn\u00e9 je takov\u00e9 poru\u0161en\u00ed smlouvy, o n\u011bm\u017e strana poru\u0161uj\u00edc\u00ed smlouvu ji\u017e p\u0159i uzav\u0159en\u00ed smlouvy v\u011bd\u011bla nebo musela v\u011bd\u011bt, \u017ee by druh\u00e1 strana smlouvu neuzav\u0159ela, pokud by toto poru\u0161en\u00ed p\u0159edv\u00eddala. 
 
U vady, kter\u00e1 znamen\u00e1 nepodstatn\u00e9 poru\u0161en\u00ed smlouvy (bez ohledu na to, jde-li o vadu odstranitelnou \u010di neodstranitelnou), m\u00e1 kupuj\u00edc\u00ed n\u00e1rok na odstran\u011bn\u00ed vady anebo p\u0159im\u011b\u0159enou slevu z kupn\u00ed ceny.<\/strong>
 
Vyskytla-li se odstraniteln\u00e1 vada po oprav\u011b opakovan\u011b (t\u0159et\u00ed reklamace pro stejnou z\u00e1vadu nebo \u010dtvrt\u00e1 pro odli\u0161n\u00e9 z\u00e1vady) nebo m\u00e1 zbo\u017e\u00ed v\u011bt\u0161\u00ed po\u010det vad (nejm\u00e9n\u011b t\u0159i vady sou\u010dasn\u011b), m\u016f\u017ee kupuj\u00edc\u00ed uplatnit pr\u00e1vo na slevu z kupn\u00ed ceny, v\u00fdm\u011bnu zbo\u017e\u00ed nebo odstoupit od smlouvy.
 
Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za vady vznikl\u00e9 v d\u016fsledku b\u011b\u017en\u00e9ho opot\u0159eben\u00ed nebo nedodr\u017een\u00ed n\u00e1vodu k pou\u017eit\u00ed.

Vy\u0159\u00edzen\u00ed reklamace<\/strong><\/p>\n\n\n\n

Kupuj\u00edc\u00ed je povinen uplatnit reklamaci u\u00a0prod\u00e1vaj\u00edc\u00edho nebo osoby ur\u010den\u00e9 k\u00a0oprav\u011b bez\u00a0zbyte\u010dn\u00e9ho odkladu od\u00a0zji\u0161t\u011bn\u00ed nedostatku. U\u010din\u00ed-li tak p\u00edsemn\u011b nebo elektronicky, m\u011bl by uv\u00e9st sv\u00e9 kontaktn\u00ed \u00fadaje, popis z\u00e1vady a po\u017eadavek na\u00a0zp\u016fsob vy\u0159\u00edzen\u00ed reklamace.\u00a0
\u00a0
Formul\u00e1\u0159 ke\u00a0sta\u017een\u00ed ZDE<\/a>.<\/a><\/p>\n\n\n\n


Kupuj\u00edc\u00ed je povinen sd\u011blit prod\u00e1vaj\u00edc\u00edmu, jak\u00e9 pr\u00e1vo si zvolil p\u0159i ozn\u00e1men\u00ed vady, nebo bez zbyte\u010dn\u00e9ho odkladu po ozn\u00e1men\u00ed vady. Zm\u011bna volby bez souhlasu prod\u00e1vaj\u00edc\u00edho je mo\u017en\u00e1 jen tehdy, \u017e\u00e1dal-li kupuj\u00edc\u00ed opravu vady, kter\u00e1 se uk\u00e1\u017ee b\u00fdt neodstraniteln\u00e1. 
 
Nezvol\u00ed-li kupuj\u00edc\u00ed sv\u00e9 pr\u00e1vo z podstatn\u00e9ho poru\u0161en\u00ed smlouvy v\u010das, m\u00e1 pr\u00e1va jako p\u0159i nepodstatn\u00e9m poru\u0161en\u00ed smlouvy.
 
Kupuj\u00edc\u00ed je povinen prok\u00e1zat n\u00e1kup zbo\u017e\u00ed (nejl\u00e9pe dokladem o koupi). Lh\u016fta pro vy\u0159\u00edzen\u00ed reklamace b\u011b\u017e\u00ed od okam\u017eiku uplatn\u011bn\u00ed (ozn\u00e1men\u00ed) reklamace. Kupuj\u00edc\u00ed p\u0159ed\u00e1 \u010di doru\u010d\u00ed zbo\u017e\u00ed prod\u00e1vaj\u00edc\u00edmu nebo do m\u00edsta ur\u010den\u00e9ho k oprav\u011b sou\u010dasn\u011b nebo n\u00e1sledn\u011b po uplatn\u011bn\u00ed reklamace. Zbo\u017e\u00ed by m\u011blo b\u00fdt p\u0159i p\u0159eprav\u011b zabaleno ve vhodn\u00e9m obalu, aby nedo\u0161lo k jeho po\u0161kozen\u00ed, m\u011blo by b\u00fdt \u010dist\u00e9 a kompletn\u00ed.
 
Prod\u00e1vaj\u00edc\u00ed je povinen bezodkladn\u011b, nejpozd\u011bji do t\u0159\u00ed pracovn\u00edch dn\u016f, rozhodnout o reklamaci, p\u0159\u00edpadn\u011b o tom, \u017ee je k rozhodnut\u00ed pot\u0159ebn\u00e9 odborn\u00e9 posouzen\u00ed. Informaci o nutnosti odborn\u00e9ho posouzen\u00ed kupuj\u00edc\u00edmu v t\u00e9to lh\u016ft\u011b sd\u011bl\u00ed. Reklamaci, v\u010detn\u011b odstran\u011bn\u00ed vady, prod\u00e1vaj\u00edc\u00ed vy\u0159\u00edd\u00ed bez zbyte\u010dn\u00e9ho odkladu, nejpozd\u011bji do 14 dn\u016f od jej\u00edho uplatn\u011bn\u00ed, pokud se s kupuj\u00edc\u00edm p\u00edsemn\u011b nedohodnou na del\u0161\u00ed lh\u016ft\u011b. Po uplynut\u00ed t\u00e9to lh\u016fty m\u00e1 kupuj\u00edc\u00ed stejn\u00e1 pr\u00e1va, jako by se jednalo o podstatn\u00e9 poru\u0161en\u00ed smlouvy. 
 
Odm\u00edtne-li prod\u00e1vaj\u00edc\u00ed odstranit vadu v\u011bci, m\u016f\u017ee kupuj\u00edc\u00ed po\u017eadovat p\u0159im\u011b\u0159enou slevu z ceny nebo odstoupit od smlouvy.
 
Z\u00e1ru\u010dn\u00ed doba se prodlu\u017euje o dobu od uplatn\u011bn\u00ed reklamace do jej\u00edho vy\u0159\u00edzen\u00ed nebo do doby, kdy byl kupuj\u00edc\u00ed povinen si v\u011bc vyzvednout. Dojde-li k v\u00fdm\u011bn\u011b zbo\u017e\u00ed nebo jeho \u010d\u00e1sti, uplatn\u00ed se odpov\u011bdnost prod\u00e1vaj\u00edc\u00edho jako by \u0161lo o koupi nov\u00e9ho zbo\u017e\u00ed nebo jeho \u010d\u00e1sti. 
 
Nen\u00ed-li umo\u017en\u011bno sledovat stav vy\u0159\u00edzen\u00ed reklamace on-line, zavazuje se prod\u00e1vaj\u00edc\u00ed o vy\u0159\u00edzen\u00ed reklamace kupuj\u00edc\u00edho informovat podle jeho po\u017eadavku e-mailovou zpr\u00e1vou nebo prost\u0159ednictv\u00edm SMS.
 
U opr\u00e1vn\u011bn\u00e9 reklamace n\u00e1le\u017e\u00ed kupuj\u00edc\u00edmu n\u00e1hrada \u00fa\u010deln\u011b vynalo\u017een\u00fdch n\u00e1klad\u016f.

GDPR<\/strong>  <\/p>\n\n\n\n

Spr\u00e1vcem osobn\u00edch \u00fadaj\u016f poskytnut\u00fdch za \u00fa\u010delem pln\u011bn\u00ed p\u0159edm\u011btu smlouvy je prod\u00e1vaj\u00edc\u00ed.
 
Identifika\u010dn\u00ed a kontaktn\u00ed \u00fadaje spr\u00e1vce<\/strong>
 
Spole\u010dnost: NETER TRADE s.r.o.
S\u00eddlo Pravo\u00fahl\u00e1 2019\/57, Sm\u00edchov, 150 00 Praha
I\u010c: 06421237
DI\u010c: CZ06421237
Telefon: +420 606 821 682
E-mail: info@maiak.cz
 
\u00da\u010del zpracov\u00e1n\u00ed, rozsah osobn\u00edch \u00fadaj\u016f a pr\u00e1vn\u00ed z\u00e1klad pro zpracov\u00e1n\u00ed
 
Kupuj\u00edc\u00ed bere na v\u011bdom\u00ed, \u017ee pro \u00fa\u010dely uzav\u0159en\u00ed kupn\u00ed smlouvy, jej\u00ed n\u00e1sledn\u00e9 pln\u011bn\u00ed (zpracov\u00e1n\u00ed objedn\u00e1vky, zaji\u0161t\u011bn\u00ed vyskladn\u011bn\u00ed a doru\u010den\u00ed zbo\u017e\u00ed) a p\u0159\u00edpadn\u00e9ho \u0159e\u0161en\u00ed pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed (reklamac\u00ed) spr\u00e1vce zpracuje a uchov\u00e1 v souladu s na\u0159\u00edzen\u00edm Evropsk\u00e9ho parlamentu a Rady (EU) 2016\/679, obecn\u00e9 na\u0159\u00edzen\u00ed o ochran\u011b osobn\u00edch \u00fadaj\u016f (d\u00e1le jen GDPR), jeho osobn\u00ed \u00fadaje v n\u00e1sleduj\u00edc\u00edm rozsahu: jm\u00e9no, p\u0159\u00edjmen\u00ed, adresa, e-mail, telefonn\u00ed \u010d\u00edslo a platebn\u00ed \u00fadaje.
 
Pr\u00e1vn\u00edm z\u00e1kladem pro zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f je v souladu s \u010dl\u00e1nkem 6 odst. 1 p\u00edsm. b) GDPR pln\u011bn\u00ed smlouvy, jej\u00ed\u017e smluvn\u00ed stranou je kupuj\u00edc\u00ed.
 
Kategorie p\u0159\u00edjemc\u016f\/p\u0159\u00edjemci osobn\u00edch \u00fadaj\u016f<\/strong>
 
Spr\u00e1vce se zavazuje osobn\u00ed \u00fadaje kupuj\u00edc\u00edho neposkytnout jin\u00fdm subjekt\u016fm ne\u017e n\u00e1sleduj\u00edc\u00edm zpracovatel\u016fm:
 
a)         smluvn\u00edmu dopravci, kter\u00e9ho si kupuj\u00edc\u00ed zvol\u00ed v objedn\u00e1vkov\u00e9m formul\u00e1\u0159i, za \u00fa\u010delem dod\u00e1n\u00ed zbo\u017e\u00ed, seznam dopravc\u016f je dostupn\u00fd ZDE,<\/a> p\u0159i\u010dem\u017e \u00fadaje budou poskytnuty v n\u00e1sleduj\u00edc\u00edm rozsahu: jm\u00e9no, p\u0159\u00edjmen\u00ed, adresa, e-mail, telefonn\u00ed \u010d\u00edslo;
b)         provozovateli port\u00e1lu Heureka.cz za \u00fa\u010delem generov\u00e1n\u00ed a zas\u00edl\u00e1n\u00ed dotazn\u00edk\u016f spokojenosti s n\u00e1kupem v r\u00e1mci programu Ov\u011b\u0159eno z\u00e1kazn\u00edky, do n\u011bho\u017e je internetov\u00fd obchod zapojen. Pr\u00e1vn\u00edm z\u00e1kladem pro zpracov\u00e1n\u00ed je v tomto p\u0159\u00edpad\u011b v souladu s \u010dl\u00e1nkem 6 odst. 1 p\u00edsm. f) GDPR opr\u00e1vn\u011bn\u00fd z\u00e1jem spr\u00e1vce, kter\u00fd spo\u010d\u00edv\u00e1 ve zji\u0161\u0165ov\u00e1n\u00ed spokojenosti kupuj\u00edc\u00edho s n\u00e1kupem u spr\u00e1vce. Zas\u00edl\u00e1n\u00ed dotazn\u00edk\u016f se t\u00fdk\u00e1 v\u0161ech kupuj\u00edc\u00edch, kte\u0159\u00ed neodm\u00edtli zas\u00edl\u00e1n\u00ed obchodn\u00edch sd\u011blen\u00ed ve smyslu \u00a7 7 odst. 3 z\u00e1kona o n\u011bkter\u00fdch slu\u017eb\u00e1ch informa\u010dn\u00ed spole\u010dnosti (\u010d. 480\/2004 Sb.), a je prov\u00e1d\u011bno po ka\u017ed\u00e9m n\u00e1kupu na internetov\u00e9m obchodu. Provozovatel port\u00e1lu Heureka.cz je opr\u00e1vn\u011bn p\u0159edanou e-mailovou adresu pou\u017e\u00edt v\u00fdhradn\u011b za \u00fa\u010delem vygenerov\u00e1n\u00ed a zasl\u00e1n\u00ed dotazn\u00edku spokojenosti ve smyslu Podm\u00ednek programu Ov\u011b\u0159eno z\u00e1kazn\u00edky dostupn\u00fdch ZDE<\/a>. Proti zas\u00edl\u00e1n\u00ed e-mailov\u00fdch dotazn\u00edk\u016f v r\u00e1mci programu Ov\u011b\u0159eno z\u00e1kazn\u00edky m\u016f\u017ee kupuj\u00edc\u00ed kdykoli vyj\u00e1d\u0159it n\u00e1mitku odm\u00edtnut\u00edm dal\u0161\u00edch dotazn\u00edk\u016f pomoc\u00ed odkazu v e-mailu s dotazn\u00edkem. V p\u0159\u00edpad\u011b n\u00e1mitky nebude dotazn\u00edk kupuj\u00edc\u00edmu d\u00e1le zas\u00edl\u00e1n.
 
Doba ulo\u017een\u00ed<\/strong>
 
Osobn\u00ed \u00fadaje budou spr\u00e1vcem ulo\u017eeny po dobu nutnou ke spln\u011bn\u00ed smlouvy (zpracov\u00e1n\u00ed objedn\u00e1vky, vyskladn\u011bn\u00ed a doru\u010den\u00ed zbo\u017e\u00ed) a d\u00e1le po dobu z\u00e1konn\u00e9 z\u00e1ruky (24 m\u011bs\u00edc\u016f od p\u0159evzet\u00ed zbo\u017e\u00ed) \u010di po dobu poskytnut\u00e9 z\u00e1ruky smluvn\u00ed.
 
Kupuj\u00edc\u00ed bere na v\u011bdom\u00ed, \u017ee spr\u00e1vce m\u00e1 dle \u00a7 31 z\u00e1kona o \u00fa\u010detnictv\u00ed (\u010d. 593\/1991 Sb.) povinnost uschovat \u00fa\u010detn\u00ed doklady a \u00fa\u010detn\u00ed z\u00e1znamy (faktury) po dobu 5 let po\u010d\u00ednaj\u00edc\u00edch koncem \u00fa\u010detn\u00edho obdob\u00ed, kter\u00e9ho se t\u00fdkaj\u00ed (to znamen\u00e1, pokud nakoup\u00edte zbo\u017e\u00ed v pr\u016fb\u011bhu roku 2018, mus\u00ed b\u00fdt faktura uchov\u00e1na do konce roku 2023). Spr\u00e1vce m\u00e1 tak\u00e9 povinnost vypl\u00fdvaj\u00edc\u00ed z \u00a7 47 z\u00e1kona o spr\u00e1v\u011b dan\u00ed a poplatk\u016f (\u010d. 337\/1992 Sb.) uchovat fakturu po dobu 3 let od konce zda\u0148ovac\u00edho obdob\u00ed, v n\u011bm\u017e vznikla da\u0148ov\u00e1 povinnost souvisej\u00edc\u00ed s fakturou (to znamen\u00e1, pokud nakoup\u00edte zbo\u017e\u00ed v pr\u016fb\u011bhu roku 2018, mus\u00ed b\u00fdt faktura pro \u00fa\u010dely da\u0148ov\u00e9ho \u0159\u00edzen\u00ed uchov\u00e1na do konce roku 2021). Faktura obsahuje n\u00e1sleduj\u00edc\u00ed osobn\u00ed \u00fadaje: jm\u00e9no, p\u0159\u00edjmen\u00ed a adresu.
 
Kupuj\u00edc\u00ed bere rovn\u011b\u017e na v\u011bdom\u00ed, \u017ee spr\u00e1vce m\u00e1 dle \u00a7 35 z\u00e1kona o dani z p\u0159idan\u00e9 hodnoty (\u010d. 235\/2004 Sb.), povinnost uschovat da\u0148ov\u00e9 doklady po dobu 10 let od konce zda\u0148ovac\u00edho obdob\u00ed, ve kter\u00e9m se pln\u011bn\u00ed uskute\u010dnilo (to znamen\u00e1, pokud nakoup\u00edte zbo\u017e\u00ed v pr\u016fb\u011bhu roku 2018, mus\u00ed b\u00fdt faktura uchov\u00e1na do konce roku 2028). Da\u0148ov\u00fd doklad obsahuje n\u00e1sleduj\u00edc\u00ed osobn\u00ed \u00fadaje: jm\u00e9no, p\u0159\u00edjmen\u00ed a adresu.
 
Pr\u00e1va kupuj\u00edc\u00edho ve vztahu k osobn\u00edm \u00fadaj\u016fm<\/strong>
 
Kupuj\u00edc\u00ed d\u00e1le bere na v\u011bdom\u00ed, \u017ee dle \u010dl\u00e1nk\u016f 15 a\u017e 21 GDPR m\u00e1 pr\u00e1vo:
a)         na p\u0159\u00edstup k osobn\u00edm \u00fadaj\u016fm, kter\u00e9 sest\u00e1v\u00e1 z pr\u00e1va z\u00edskat od spr\u00e1vce potvrzen\u00ed, zda osobn\u00ed \u00fadaje, kter\u00e9 se ho t\u00fdkaj\u00ed, jsou \u010di nejsou zpracov\u00e1v\u00e1ny, a pokud je tomu tak, m\u00e1 pr\u00e1vo z\u00edskat p\u0159\u00edstup k t\u011bmto osobn\u00edm \u00fadaj\u016fm a k informac\u00edm vymezen\u00fdm v \u010dl\u00e1nku 15 GDPR;
b)         na opravu nep\u0159esn\u00fdch osobn\u00edch \u00fadaj\u016f, kter\u00e9 se ho t\u00fdkaj\u00ed, d\u00e1le s p\u0159ihl\u00e9dnut\u00edm k \u00fa\u010del\u016fm zpracov\u00e1n\u00ed m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo na dopln\u011bn\u00ed ne\u00fapln\u00fdch osobn\u00edch \u00fadaj\u016f, a to i poskytnut\u00edm dodate\u010dn\u00e9ho prohl\u00e1\u0161en\u00ed dle \u010dl\u00e1nku 16 GDPR;
c)         na v\u00fdmaz (\u201epr\u00e1vo b\u00fdt zapomenut\u201c), kter\u00e9 spo\u010d\u00edv\u00e1 v tom, \u017ee spr\u00e1vce bez zbyte\u010dn\u00e9ho odkladu vyma\u017ee osobn\u00ed \u00fadaje, kter\u00e9 se kupuj\u00edc\u00edho t\u00fdkaj\u00ed, jakmile ji\u017e nebudou pot\u0159ebn\u00e9 pro \u00fa\u010dely pln\u011bn\u00ed smlouvy, pokud nen\u00ed d\u00e1n jin\u00fd pr\u00e1vn\u00ed d\u016fvod pro jejich dal\u0161\u00ed zpracov\u00e1n\u00ed;
d)         na omezen\u00ed zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f v p\u0159\u00edpadech vymezen\u00fdch \u010dl\u00e1nkem 18 GDPR;
e)         na p\u0159enositelnost \u00fadaj\u016f dle podm\u00ednek \u010dl\u00e1nku 20 GDPR;
f)          vzn\u00e9st n\u00e1mitku proti zpracov\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f dle \u010dl\u00e1nku 21 GDPR.
 
Spr\u00e1vce poskytne kupuj\u00edc\u00edmu na \u017e\u00e1dost informace o p\u0159ijat\u00fdch opat\u0159en\u00edch v ka\u017ed\u00e9m p\u0159\u00edpad\u011b nejpozd\u011bji do 15 dn\u016f od obdr\u017een\u00ed \u017e\u00e1dosti.
 
Spr\u00e1vce se zavazuje poskytnout kupuj\u00edc\u00edmu v p\u0159\u00edpad\u011b, \u017ee vyu\u017eije sv\u00e9 pr\u00e1vo na p\u0159\u00edstup k osobn\u00edm \u00fadaj\u016fm, bezplatn\u011b krom\u011b prvn\u00ed kopie zpracov\u00e1van\u00fdch osobn\u00edch \u00fadaj\u016f tak\u00e9 bezplatnou druhou kopii, pokud o ni kupuj\u00edc\u00ed po\u017e\u00e1d\u00e1.
 
V p\u0159\u00edpad\u011b pochybnost\u00ed o zpracov\u00e1v\u00e1n\u00ed osobn\u00edch \u00fadaj\u016f m\u00e1 kupuj\u00edc\u00ed pr\u00e1vo obr\u00e1tit se na \u00da\u0159ad pro ochranu osobn\u00edch \u00fadaj\u016f, kter\u00fd je v t\u00e9to oblasti dozorov\u00fdm org\u00e1nem, a podat k n\u011bmu st\u00ed\u017enost.
 
Prod\u00e1vaj\u00edc\u00ed umo\u017en\u00ed n\u00e1kup bez registrace, p\u0159i\u010dem\u017e \u00fadaje neregistrovan\u00fdch kupuj\u00edc\u00edch vyu\u017eije v\u00fdhradn\u011b k pln\u011bn\u00ed p\u0159edm\u011btu smlouvy, nikoliv k marketingov\u00fdm \u010di obchodn\u00edm \u00fa\u010del\u016fm.<\/p>\n\n\n\n

Na z\u00e1klad\u011b z\u00e1kona \u010d. 480\/2004 Sb., o n\u011bkter\u00fdch slu\u017eb\u00e1ch informa\u010dn\u00ed spole\u010dnosti a o zm\u011bn\u011b n\u011bkter\u00fdch z\u00e1kon\u016f, ve zn\u011bn\u00ed pozd\u011bj\u0161\u00edch p\u0159edpis\u016f V\u00e1m m\u016f\u017eeme jako na\u0161emu z\u00e1kazn\u00edkovi zas\u00edlat marketingov\u00e1 sd\u011blen\u00ed t\u00fdkaj\u00edc\u00ed se na\u0161ich slu\u017eeb \u010di informac\u00ed o na\u0161\u00ed spole\u010dnosti. Sou\u010d\u00e1st\u00ed toho mohou b\u00fdt i emailov\u00e9 dotazn\u00edky spokojenosti s n\u00e1kupem u n\u00e1s, k jejich rozes\u00edlce vyu\u017e\u00edv\u00e1me slu\u017ebu Hodnocen\u00ed Zbo\u017e\u00ed.cz, kter\u00e9 p\u0159ed\u00e1me V\u00e1\u0161 email a informace o konkr\u00e9tn\u00edm n\u00e1kupu. Proti zas\u00edl\u00e1n\u00ed emailov\u00fdch dotazn\u00edk\u016f prost\u0159ednictv\u00edm slu\u017eby Zbo\u017e\u00ed.cz m\u016f\u017eete kdykoliv vyj\u00e1d\u0159it n\u00e1mitku, bu\u010f p\u0159\u00edmo v n\u00e1kupn\u00edm ko\u0161\u00edku nebo kliknut\u00edm na odkaz v doru\u010den\u00e9m emailu s dotazn\u00edkem.<\/p>\n\n\n\n

\u0158e\u0161en\u00ed spor\u016f <\/strong><\/p>\n\n\n\n

Vz\u00e1jemn\u00e9 spory mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm \u0159e\u0161\u00ed obecn\u00e9 soudy. 
 
Kupuj\u00edc\u00ed, kter\u00fd je spot\u0159ebitelem, m\u00e1 podle z\u00e1kona o ochran\u011b spot\u0159ebitele (\u010d. 634\/1992 Sb.) pr\u00e1vo na mimosoudn\u00ed \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00e9ho sporu z kupn\u00ed smlouvy nebo ze smlouvy o poskytov\u00e1n\u00ed slu\u017eeb. Subjektem, kter\u00fd je opr\u00e1vn\u011bn mimosoudn\u00ed \u0159e\u0161en\u00ed sporu prov\u00e1d\u011bt, je \u010cesk\u00e1 obchodn\u00ed inspekce. Bli\u017e\u0161\u00ed informace jsou dostupn\u00e9 na webov\u00fdch str\u00e1nk\u00e1ch www.coi.cz.
 
Mimosoudn\u00ed \u0159e\u0161en\u00ed spot\u0159ebitelsk\u00e9ho sporu se zahajuje v\u00fdlu\u010dn\u011b na n\u00e1vrh spot\u0159ebitele, a to pouze v p\u0159\u00edpad\u011b, \u017ee se spor nepoda\u0159ilo s prod\u00e1vaj\u00edc\u00edm vy\u0159e\u0161it p\u0159\u00edmo. N\u00e1vrh lze podat nejpozd\u011bji do 1 roku ode dne, kdy spot\u0159ebitel uplatnil sv\u00e9 pr\u00e1vo, kter\u00e9 je p\u0159edm\u011btem sporu, u prod\u00e1vaj\u00edc\u00edho poprv\u00e9.
 
Spot\u0159ebitel m\u00e1 pr\u00e1vo zah\u00e1jit mimosoudn\u00ed \u0159e\u0161en\u00ed sporu online prost\u0159ednictv\u00edm platformy ODR dostupn\u00e9 na webov\u00e9 str\u00e1nce ec.europa.eu\/consumers\/odr\/.<\/a>
 
Prod\u00e1vaj\u00edc\u00ed se zavazuje usilovat p\u0159ednostn\u011b o mimosoudn\u00ed \u0159e\u0161en\u00ed spor\u016f s kupuj\u00edc\u00edm, pokud je kupuj\u00edc\u00ed neodm\u00edtne. Mimosoudn\u00ed urovn\u00e1n\u00ed spor\u016f lze prov\u00e9st tak\u00e9 prost\u0159ednictv\u00edm slu\u017eby Va\u0161eSt\u00ed\u017enosti.cz na webov\u00e9 str\u00e1nce www.vasestiznosti.cz.
 
Tento postup nen\u00ed mediac\u00ed dle z\u00e1kona \u010d. 202\/2012 Sb., o mediaci (\u010d. 202\/2012 Sb.), v platn\u00e9m zn\u011bn\u00ed, ani rozhod\u010d\u00edm \u0159\u00edzen\u00edm podle z\u00e1kona \u010d. 216\/1994 Sb., o rozhod\u010d\u00edm \u0159\u00edzen\u00edm a v\u00fdkonu rozhod\u010d\u00edch n\u00e1lez\u016f (\u010d. 216\/1994 Sb.), v platn\u00e9m zn\u011bn\u00ed, a jeho vyu\u017eit\u00edm nen\u00ed dot\u010deno opr\u00e1vn\u011bn\u00ed stran obr\u00e1tit se se sv\u00fdm n\u00e1rokem na \u010ceskou obchodn\u00ed inspekci \u010di na soud. 
 
Po dobu trv\u00e1n\u00ed jedn\u00e1n\u00ed o mimosoudn\u00edm urovn\u00e1n\u00ed sporu neb\u011b\u017e\u00ed ani neza\u010dnou b\u011b\u017eet proml\u010dec\u00ed a prekluzivn\u00ed lh\u016fty podle ob\u010dansk\u00e9ho z\u00e1kon\u00edku, dokud jedna ze stran sporu v\u00fdslovn\u011b neodm\u00edtne v jedn\u00e1n\u00ed pokra\u010dovat.
 
Prod\u00e1vaj\u00edc\u00ed se zavazuje v p\u0159\u00edpad\u011b souhlasu kupuj\u00edc\u00edho usilovat o napln\u011bn\u00ed doporu\u010duj\u00edc\u00edho stanoviska dTestu.
 
Dozor nad dodr\u017eov\u00e1n\u00edm povinnost\u00ed podle z\u00e1kona o ochran\u011b spot\u0159ebitele (\u010d. 634\/1992 Sb.) vykon\u00e1v\u00e1 \u010cesk\u00e1 obchodn\u00ed inspekce (www.coi.cz).

<\/strong><\/p>\n\n\n\n

Ostatn\u00ed   <\/strong> Kupuj\u00edc\u00edm se pro \u00fa\u010dely t\u011bchto obchodn\u00edch podm\u00ednek rozum\u00ed spot\u0159ebitel, j\u00edm\u017e je \u010dlov\u011bk, kter\u00fd na rozd\u00edl od prod\u00e1vaj\u00edc\u00edho p\u0159i uzav\u00edr\u00e1n\u00ed a pln\u011bn\u00ed smlouvy nejedn\u00e1 v r\u00e1mci sv\u00e9 podnikatelsk\u00e9 \u010dinnosti ani v r\u00e1mci samostatn\u00e9ho v\u00fdkonu sv\u00e9ho povol\u00e1n\u00ed. 

Prod\u00e1vaj\u00edc\u00edm se pro \u00fa\u010dely t\u011bchto obchodn\u00edch podm\u00ednek rozum\u00ed podnikatel, kter\u00fd na rozd\u00edl od kupuj\u00edc\u00edho p\u0159i uzav\u00edr\u00e1n\u00ed a pln\u011bn\u00ed smlouvy jedn\u00e1 v r\u00e1mci sv\u00e9 podnikatelsk\u00e9 \u010dinnosti nebo v r\u00e1mci samostatn\u00e9ho v\u00fdkonu sv\u00e9ho povol\u00e1n\u00ed.

Ostatn\u00ed zde neuveden\u00e9 z\u00e1le\u017eitosti se \u0159\u00edd\u00ed ob\u010dansk\u00fdm z\u00e1kon\u00edkem (\u010d. 89\/2012 Sb.), z\u00e1konem o ochran\u011b spot\u0159ebitele (\u010d. 634\/1992 Sb.) a dal\u0161\u00edmi pr\u00e1vn\u00edmi p\u0159edpisy, ve zn\u011bn\u00ed pozd\u011bj\u0161\u00edch pr\u00e1vn\u00edch p\u0159edpis\u016f.

Smlouva a ot\u00e1zky souvisej\u00edc\u00ed se \u0159\u00edd\u00ed \u010desk\u00fdm pr\u00e1vem.

Zm\u011bny obchodn\u00edch podm\u00ednek v jin\u00e9 ne\u017e oboustrann\u011b odsouhlasen\u00e9 p\u00edsemn\u00e9 form\u011b jsou vylou\u010deny.

Tyto obchodn\u00ed podm\u00ednky jsou \u00fa\u010dinn\u00e9 od 20. \u00fanora 2021.<\/p>","protected":false},"excerpt":{"rendered":"

Tyto obchodn\u00ed podm\u00ednky plat\u00ed pro n\u00e1kup v internetov\u00e9m obchod\u011b www.maiak.cz. Podm\u00ednky bl\u00ed\u017ee up\u0159es\u0148uj\u00ed pr\u00e1va a povinnosti prod\u00e1vaj\u00edc\u00edho a kupuj\u00edc\u00edho. Kontaktn\u00ed \u00fadaje N\u00e1zev e-shopu: www.maiak.cz Provozovatel: NETER TRADE s.r.o. S\u00eddlo: Pravo\u00fahl\u00e1 2019\/57, Sm\u00edchov, 150 00 Praha I\u010c: 06421237DI\u010c: CZ06421237 Zapsan\u00e1 v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m u M\u011bstsk\u00e9ho soudu v Praze, odd\u00edl C, vlo\u017eka 25402 Telefon: +420 606 821 682E-mail: info@maiak.cz  Provozn\u00ed doba: Po \u2013 P\u00e1 10:00 \u2013 18:00 …<\/p>\n

Terms and Conditions<\/span> Read More »<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","footnotes":""},"class_list":["post-1270","page","type-page","status-publish","hentry"],"yoast_head":"\nObchodn\u00ed podm\u00ednky - MAiAK<\/title>\n<meta name=\"description\" content=\"Tyto obchodn\u00ed podm\u00ednky plat\u00ed pro n\u00e1kup v internetov\u00e9m obchod\u011b www.maiak.cz. 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